Privacy Policy

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you register, use our services, or contact us. This includes:

• Contact details: Name, mobile number, email address.
• Business information: Distributor/retailer details, GST number (if applicable).
• Transaction data: Recharge history, wallet transactions, commission earned.
• Technical data: IP address, browser type, device information, cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services.
• Process transactions and send confirmations.
• Calculate and credit commissions.
• Improve and personalize user experience.
• Communicate updates, offers, and support messages.
• Detect and prevent fraud, misuse, or technical issues.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service providers: With trusted third‑party vendors who assist us in operating our platform (e.g., payment gateways, recharge API providers). They are bound by confidentiality agreements.
• Legal requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of Recharzo, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry‑standard security measures to protect your personal information, including encryption (TLS), secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our platform.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

9. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the platform after such changes constitutes your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: